Managing Difficult Conversations (PPIL)

As part of the Leadership Development Series under the auspices of The Reuben Mark Initiative for Organizational Character and Leadership, this interactive workshop, facilitated by LEAD Professor Ashli Carter, is designed to help you transform difficult conversations into opportunities for learning. The session introduces a clear framework for understanding why conversations can escalate around sensitive and complex topics and empowers you to approach them with curiosity, respect, and empathy to achieve positive, mutually beneficial outcomes.

Key Learning Objectives:

Understand the complexities of difficult conversations
Unpack strategies for handling sensitive dialogues
Role-play personalized scenarios
Attending this workshop will provide credit toward the Phillips Pathway for Inclusive Leadership (PPIL), focusing on the inclusive leadership skill of engaging in dialogue.

This workshop is co-sponsored by OSA as marketing partner.

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Co-hosted with: Phillips Pathway for Inclusive Leadership

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